Beyond Repair

Innovation: Discovering the Best Direction for Your Repair Business

The coronavirus pandemic has impacted device repair businesses in ways most would have never imagined. While some shops have been forced to close their doors, others have had to innovate to find new ways to connect with their customers. In any case, there’s been a shift from “business as usual” and it’s worth considering ways to innovate in this new landscape. 

Eliminate Big Bills With Accessories

Make The Sale Easy

The first step in overcoming our challenge is to calculate the product needed to reach that goal with our Profit Calculator. Step 2 is strategically positioning the product to cultivate and promote value.   Your customers typically show up when they’re having problems. It’s the nature of the business. They look to you as an expert and as a guide in this world. “Give them confidence that you know how to protect their precious devices too.” They have full confidence that you will repair a device which is likely a centerpiece in their life, but there’s more you can do and more you should do. Give them confidence that you know how to protect their precious devices too.   While a customer’s phone is being repaired, take advantage of their pain to preach prevention. They don’t want to ever see you again, so maximize their time in your store by…

Eliminate Big Bills With Accessories

Assist the Conversation

If it isn’t evident by our challenge to pay your rent with accessories, setting goals is an important key to success. Once these goals are set, it is imperative to clearly communicate your vision to your employees. Be open to feedback in order to establish any additional employee support necessary in order to achieve your goals.  Your employees can’t repair phones without the right tools. The same sentiment can be applied to selling. Step 3: Aid your employees further by, installing marketing collateral in the vicinity of your accessory bundles. It will drive interest and enable conversations with even the toughest customer. To further aid you, VoiceComm has developed signage specifically created for your repair business to help you get results. VoiceComm can also work with you to provide additional merchandising support or develop customized solutions: • DIGITAL SIGNAGE • HD VIDEOS • POSTERS • NAME TAGS • TABLE TENTS…

Eliminate Big Bills With Accessories

Understand Your Profit Potential

Our data shows businesses like yours are leaving thousands of dollars per year on the table by not fully supporting accessory sales. We want to fix that and we can. Our challenge: pay your rent with accessories. The first step: use our Profit Calculator to get a real world sense of the performance required to do so. The calculation should influence your product mix, but if you require assistance reach out to your rep today in order to conquer this challenge! We’re here to serve you.