“Our company has evolved over the past few years and we are taking this opportunity to represent our company through a new logo in order to communicate the expertise that VoiceComm brings to the table.”
-Derek Weiss, CEO, VoiceComm
Dropship and Endless Aisle are a tag-team duo that prevents you from losing sales, even when you don’t have certain accessory inventory in stock. In this blog you’ll learn more about why offering these services is a no-brainer.
Many repair shops find their profits are being squeezed due to competition, parts prices, or lower foot traffic. Accessories are the easiest and more logical way to add to your bottom line. For years, wireless dealers have focused on attaching accessories to every handset they sell and there’s no reason you shouldn’t follow suit by attaching accessories to every repair.
The coronavirus pandemic has impacted device repair businesses in ways most would have never imagined. While some shops have been forced to close their doors, others have had to innovate to find new ways to connect with their customers. In any case, there’s been a shift from “business as usual” and it’s worth considering ways to innovate in this new landscape.
The first step in overcoming our challenge is to calculate the product needed to reach that goal with our Profit Calculator. Step 2 is strategically positioning the product to cultivate and promote value. Your customers typically show up when they’re having problems. It’s the nature of the business. They look to you as an expert and as a guide in this world. “Give them confidence that you know how to protect their precious devices too.” They have full confidence that you will repair a device which is likely a centerpiece in their life, but there’s more you can do and more you should do. Give them confidence that you know how to protect their precious devices too. While a customer’s phone is being repaired, take advantage of their pain to preach prevention. They don’t want to ever see you again, so maximize their time in your store by…