Strategic transaction positions top mobile device accessory distribution company to lead industry PENNSAUKEN, NJ (October 29, 2020) – VoiceComm, the premier mobile accessory distributor for the North American market, today announced the signing of a definitive agreement to acquire certain assets of TESSCO Technologies, Inc. (NASDAQ: TESS) Retail Division, including the Ventev Mobile Device Accessories Brand. Integrating the assets that Tessco has built over the last thirty years positions VoiceComm as the leading mobile accessory distribution partner in the ever-evolving wireless industry. The acquisition, scheduled to close in Q4 2020, will enhance VoiceComm’s ability to serve customers and vendors through the expected 5G upgrade super cycle. “VoiceComm’s acquisition of Tessco’s Retail Division will consolidate two leading companies’ best practices to create more value for our customers and vendors,” said Derek Weiss, CEO, VoiceComm. “We’ve identified significant synergies which will allow us to deliver upon our principles of Innovation, Partnerships…
Despite a shift in the preference of online shopping over traditional retail during the last few years, device repair shops still enjoy the luxury of high-volume foot traffic. It’s hard to imagine a scenario where mail-in device repair (i.e. someone being without their phone for days) would be preferable, so your shop has ample opportunity to earn additional revenue by offering your customers lifestyle accessories in addition to the normal protection accessories like cases and screen protectors.
A customer is in your store with a broken phone in need of a repair. Consider the reasons why this happened: their phone didn’t have a case; or it had a cheap, flimsy case; or their tempered glass was battered beyond recognition and just couldn’t protect the screen one more time. There are many ways customers break their phones and your core business is repairing those phones, but what if you could make more money on those repairs AND foster a positive customer experience that continues long after they leave your shop?
The economic slowdown has resulted in plummeting demand for new cell phones, tablets, and laptops. Conversely, price-sensitive consumers are increasingly opting to buy pre-owned devices to save money and are hanging on to their legacy devices for much longer.