Beyond Repair

Leveraging Premium Products for Upsale Opportunities

A customer is in your store with a broken phone in need of a repair. Consider the reasons why this happened: their phone didn’t have a case; or it had a cheap, flimsy case; or their tempered glass was battered beyond recognition and just couldn’t protect the screen one more time. There are many ways customers break their phones and your core business is repairing those phones, but what if you could make more money on those repairs AND foster a positive customer experience that continues long after they leave your shop?

Beyond Repair

Sell More with Bundles

Many repair shops find their profits are being squeezed due to competition, parts prices, or lower foot traffic. Accessories are the easiest and more logical way to add to your bottom line. For years, wireless dealers have focused on attaching accessories to every handset they sell and there’s no reason you shouldn’t follow suit by attaching accessories to every repair.

Insight

Protect Your Phone, Protect Yourself From Germs

  Think about the last time you cleaned your phone, I mean really cleaned it, not just scratched the crust off of the screen protector. Just guessing, it’s probably been a while. Time Magazine cites a University of Arizona study that finds most phones carry 10x more germs than the average toilet seat. Ew! There is a solution! Antimicrobial phone accessories that can actually stop germs from ever getting nestled into your phone. Take a look at the antimicrobial cases, screen protectors, and screen cleaners we have available: Gadget Guard’s Universal Liquid Screen Protector kills germs to keep screens safe ITSKINS has built Spectrum, Supreme, and Hybrid series with IMPACTHANE technology and is able to reduce the population of microbes on phones by 99.99%. Speck has partnered with disinfectant company Micrcoban for the Presidio Pro and Sport cases to keep them well-protected from germs and disease. Tech21 is part of the…