Beyond Repair

Innovation: Discovering the Best Direction for Your Repair Business


The coronavirus pandemic has impacted device repair businesses in ways most would have never imagined. While some shops have been forced to close their doors, others have had to innovate to find new ways to connect with their customers. In any case, there’s been a shift from “business as usual” and it’s worth considering ways to innovate in this new landscape. 

Innovation is at the heart of repair shops that are surviving and thriving. Many shops have pivoted to focus on mail-in repair services and B2B repair contracts. Finding new ways to connect with your customers like customer visits by appointment or curbside pick up can provide new revenue streams for now and the future. Adding accessories that offer healthy living and work-from-home solutions could open up new opportunities for you. 

VoiceComm offers a number of mobile accessories, like tablet keyboard cases, handsfree audio, and anti-microbial supplies to help increase your profits in these scenarios.

Keep in mind what will work best for you and your customers and you can find new ways to keep business growing. Innovation is key!