Category: In-Store Experience

In-Store Experience

Merchandising! Merchandising!

| VoiceComm

It’s no small secret that big box retailers such as Best Buy have had a hard time adjusting to our digital retail world. But recently, as reported by the StarTribune, Best Buy had a stronger than expected quarter. Best Buy’s CEO commented on the strong quarter saying “Merchandising, marketing and operational execution were the tactical drivers of our better-than-expected first quarter financial results.” We’ve all heard the term “merchandising,” but what does it mean?

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Cell Phone Accessory Ideas

The One Question You Should Be Asking

| VoiceComm

Are we there yet?
Will you marry me?
Where’s the bathroom?
Do you want fries with that?

There are some important questions we ask in life, and there are some that are wholly inconsequential. Most people seem to be inquisitive by nature, and in most situations that tends to be a positive trait. When it comes to selling mobile accessories, a certain level of inquisitiveness goes a long way. But what to ask? Well, besides “But what to ask?” when attempting to increase your attach rate? The answer may seem obvious to you, but to our surprise, not everyone asks this most essential question to their customers:

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